Center of Excellence
Connecting Expertise to Innovation
RELI Group’s Center of Excellence unifies our technical expertise, best practices and service frameworks under a single structure – turning knowledge into measurable mission impact.
Building Connected, Forward-Looking Solutions
The Center of Excellence brings together RELI’s leading experts across disciplines to strengthen delivery, accelerate innovation, and scale proven approaches across programs. By integrating best practices, technical frameworks and service models, the Center of Excellence ensures every RELI solution – whether in health, security or citizen services – is designed for long-term success.
Driving Consistency, Quality and Continuous Improvement
The Center of Excellence serves as RELI’s engine for service maturation and enterprise alignment. It standardizes methods, defines performance baselines and promotes continuous learning, ensuring RELI’s work remains agile, secure and focused on outcomes.
Driving Consistency, Quality and Continuous Improvement
The Center of Excellence serves as RELI’s engine for service maturation and enterprise alignment. It standardizes methods, defines performance baselines and promotes continuous learning, ensuring RELI’s work remains agile, secure and focused on outcomes.
Objectives that Strengthen Programs and People
Promote technical excellence through playbooks and reusable assets.
Drive innovation by connecting RELI Labs outcomes to enterprise practices.
Support data-informed decision-making across all contracts.
Foster collaboration between domain and delivery experts.
Excellence in Action
The Center of Excellence turns proven practices into tangible impact, helping agencies modernize systems, improve oversight and enhance citizen services. Explore our latest insights and success stories here:
Building Trust through Strategic Oversight
Building Trust through Strategic Oversight
Across government, mission delivery depends on people, vendors, systems and data sources working together to protect, […]
Putting Patient Care Back into Healthcare
Putting Patient Care Back into Healthcare
Let me introduce you to Michael. He’s 60 years old, living with liver disease and rheumatoid […]
Driving Innovation: Our Strategic Approach at RELI Group
Driving Innovation: Our Strategic Approach at RELI Group
At RELI Group, we don’t just embrace innovation; we actively drive it. We believe that staying […]
Led by Experts, Guided by Innovation
Our Center of Excellence is powered by multidisciplinary experts who translate best practices into better outcomes for our government partners. Together, they ensure every RELI solution is rooted in quality, innovation and measurable mission success.
Sarah Sanchez
Chief Innovation Officer
Sarah Sanchez
Chief Innovation Officer
Sarah Sanchez serves as Chief Innovation Officer at RELI Group, providing enterprise-wide oversight of the unified […]
Jason Balser
Senior Director of AI & Data Strategy
Jason Balser
Senior Director of AI & Data Strategy
Jason Balser is a technology executive and trusted advisor with more than two decades of experience […]
William J. Otovic
Director of Cloud Service
William J. Otovic
Director of Cloud Service
William Otovic has more than 17 years supporting applications and operations within federal healthcare, and more than 25 years […]
Sarjoo Shah
Client Executive Director for Citizen Services
Sarjoo Shah
Client Executive Director for Citizen Services
Sarjoo Shah is Client Executive Director for Citizen Services at RELI Group, where he leads growth […]