Digital Transformation Solutions for Government
RELI helps government agencies integrate digital technology to modernize systems, improve decision-making and deliver better services. Digital transformation is a continuous process, not a one-time project, focusing on increasing value for the organization, its employees and the people it serves. Our digital transformation solutions support long-term mission success by aligning technology, operations and strategy in a world of constant digital change.
Digital Transformation Strategy that Aligns People, Processes and Technology
We rethink and redesign business models, strategies and workflows to leverage the full potential of digital tools and data, reduce complexity and enable lasting business transformation.
Supporting Digital Transformation Through Skilled Teams
RELI supports each digital transformation strategy with a strong foundation of people. Success depends on employee buy-in, leadership commitment and the ability to adapt. Collaboration and targeted training ensure digital transformation efforts take hold across the organization.
We prioritize workforce engagement at every level, from executive support to cross-functional teams. Specialized roles like business process engineers, technical architects, change managers, project managers and data analysts provide the expertise to carry transformation forward. A people-first approach ensures that technology adoption is supported, sustained and aligned with the mission.
Enabling Business Transformation Through Proven Process Frameworks
Transforming how an organization operates begins with strong processes. RELI helps agencies apply governance models, define standards and establish measurements that support scalable, sustainable change.
We use industry-recognized methodologies to guide this work, including Agile, SAFe, Lean, Six Sigma, ITIL, CMMI, business process engineering and mission-driven project management approaches. These frameworks provide the structure to evaluate current workflows, improve efficiency and support continuous adaptation. Our commitment to process strengthens operations and aligns strategy with outcomes.
Optimizing Government Agency Performance Through Digital Transformation Technology
Technology is critical to making transformation real. RELI helps government agencies choose the right digital solutions and ensures they are secure, integrated and optimized to meet mission needs.
Our digital transformation solutions include enterprise IT systems, cloud platforms, data lifecycle management, applied AI and cybersecurity. These tools are implemented with intention, aligned to the larger strategy and designed to scale. We focus on practical applications of digital technology that improve decision-making, streamline operations and support long-term progress.
Use Cases
Explore real-world examples of how RELI Group helps government agencies work smarter, respond faster and serve the public more effectively.
Modernizing a Mission-Critical System for Millions of Providers
Transforming one of CMS’ most critical platforms meant reimagining how provider data is managed, accessed and secured. The National Plan and Provider Enumeration System (NPPES) is the backbone of healthcare identity in the United States, managing unique identifiers for more than 4.7 million providers. But when RELI Group took over as prime contractor, the system was running on outdated infrastructure – slowing operations, creating technical debt, and risking delays in critical services like enrollment, billing and identity management.
Strengthening Cyber Defenses for Indigenous Healthcare Systems
To secure health systems serving 2.8 million American Indians and Alaska Natives, IHS needed more than cybersecurity support – it needed a modern, integrated and forward-looking digital defense. The Indian Health Service (IHS) provides healthcare to 574 federally recognized tribes across 37 states – many in remote or underserved areas. That mission depends on secure, resilient and compliant information systems. But like many legacy federal systems, IHS’s cybersecurity infrastructure faced growing demands: increasing cyber threats, evolving federal standards, limited resources and complex stakeholder coordination.
Turning Intelligence Into Action for Stronger Security Oversight
A federal agency needed a trusted partner to coordinate intelligence, manage audits and strengthen national security compliance. In today’s fast-moving security environment, real-time intelligence and tight regulatory compliance are essential. A federal agency needed to strengthen how it managed security-related reports, audit findings and threat updates – all while maintaining compliance with national security requirements and avoiding operational delays.
Enhancing Security Readiness Through Smarter System Management
A federal agency needed a reliable, agile system to manage critical security exercises and respond faster to emerging threats. Effective security operations rely on rigorous exercises that prepare responders for real-world threats. To support these efforts, a federal agency uses a specialized information system to plan, track and manage exercises across a broad operational network.
Services and Methodologies
We drive measurable success for our clients across the following key areas:
Applied AI
Applied AI solutions that support intelligent automation, IT operations and data-driven decision-making for government agencies.
Cybersecurity
Explore cybersecurity services for government agencies including zero trust, compliance and training.
Data Lifecycle
Data integrity solutions, analytics and reporting, and support for government digital transformation efforts. Discover smarter data management today.
Enterprise IT
Enterprise IT services for government agencies – modernizing infrastructure, improving operations and enabling secure, scalable solutions.
Fraud, Waste and Abuse
RELI delivers fraud, waste and abuse services for government. Explore how we help protect public resources through oversight and prevention.
Mission Delivery
Our proven methodology, domain expertise and scalable processes ensure efficient, effective and measurable outcomes.
Our Digital Transformation Experts
Bert Chiduza
Director of Business Process & PMO Services
Bert Chiduza
Director of Business Process & PMO Services
Bert Chiduza, an experienced IT professional, has over 20 years of expertise in the IT sector. […]
Bill Otovic
Director of Information Technology
Bill Otovic
Director of Information Technology
Bill Otovic has more than 17 years supporting applications and operations within federal healthcare, and more than 25 years […]
Douglas Kelly
Chief Strategy Officer
Douglas Kelly
Chief Strategy Officer
Douglas Kelly is a seasoned executive with over two decades of experience in both public and […]
Sarah Sanchez
VP of Digital Services
Sarah Sanchez
VP of Digital Services
Sarah Sanchez is Vice President of Digital Services at RELI Group, where she is responsible for […]
Recent News & Insights
Stay informed on the latest news and insights from RELI Group. Offering thought leadership, white papers and expert commentary features, we help agencies stay ahead of emerging trends and challenges.
FEATURED
Driving Better Outcomes: Purpose-Driven Solutions for Government
At RELI Group, we believe that government solutions should do more than meet technical specifications—they should […]
RELI Group Appoints Atul Singh as Chief Technology Officer
RELI Group Appoints Atul Singh as Chief Technology Officer
Baltimore, MD (July 7,2025) – RELI Group is pleased to announce the appointment of Atul Singh […]
RELI Group Appoints Jason Balser as Senior Director of AI & Data Strategy
RELI Group Appoints Jason Balser as Senior Director of AI & Data Strategy
Baltimore, MD (July 2, 2025) – RELI Group is proud to welcome Jason Balser as Senior […]
Leadership Spotlight: Tish Mossman
Leadership Spotlight: Tish Mossman
Welcome to RELI Group’s Leadership Spotlight series! In this series, we’ll delve into the background, passions […]