A federal agency needed a reliable, agile system to manage critical security exercises and respond faster to emerging threats.
The Challenge
Effective security operations rely on rigorous exercises that prepare responders for real-world threats. To support these efforts, a federal agency uses a specialized information system to plan, track and manage exercises across a broad operational network.
But maintaining this system requires more than just keeping it online. It demands continuous updates to adapt to evolving threats, rapid support for thousands of users, reliable uptime and cost-effective management. The agency needed a partner who could enhance system agility, ensure constant availability and modernize operations for the future.
Our Solution
Through strategic system management and continuous modernization efforts, RELI Group supports a mission-critical tool for national security preparedness, used to fuel readiness at the local, state and federal levels.
We operate a secure, contractor-owned/contractor-operated hosting environment with 24/7/365 support, ensuring uninterrupted access to vital exercise data. Using agile project management, we implement a bi-weekly sprint cycle for system enhancements, monthly maintenance patches and responsive bug fixes, keeping the system aligned with security priorities and emerging operational needs.
Our scalable help desk team supports users at the federal, state and local levels, resolving technical issues quickly to maintain functionality and minimize downtime. Looking ahead, we are leading the planned migration of the system to the cloud, which will further boost efficiency, scalability and cost savings.
By embedding ourselves into the system’s daily operations, RELI ensures the agency can rely on real-time data to plan, execute and refine critical security exercises, strengthening readiness across the national landscape.
Real Impact
Through RELI’s support, the agency maintains a resilient, cost-efficient and future-ready exercise management system. Our efforts ensure that security teams can adapt quickly to evolving threats, implement best practices across exercises and allocate resources more effectively.
This work directly strengthens national security preparedness by reducing vulnerabilities, improving operational agility, and ensuring public safety across critical infrastructure sectors.
By modernizing infrastructure, optimizing resources and delivering continuous improvements, RELI helps the agency stay mission-ready, agile and efficient—today and for the challenges ahead.
